Billing and Insurance

We have dedicated staff available to answer any questions you might have about your hospital bill and insurance coverage.

Insurance Plans

We accept a wide variety of medical insurance providers. Since we often have changes to the list, it is best to check with our business office to verify your insurance coverage details. For assistance, call us at (205) 877-5449.

Patient Financial Services

We understand how important it is for you to plan and manage your health care costs. Our patient access representatives, located in the Registration/Admitting area of our hospital, are available to help make financial arrangements and discuss any questions you may have about the costs associated with your hospital stay.

We can also provide an estimated out-of-pocket price for your procedure(s) and assist in making payment arrangements that are right for you. For patients who don’t have insurance coverage, we can help you obtain discounted pricing, similar to what insurance providers may pay, or apply for financial assistance programs for which you may qualify. 

We also encourage you to seek Medicare or Medicaid eligibility in order to reduce your personal out-of-pocket costs. You also may consider learning more about the Health Insurance Marketplace by visiting PathToHealth, where you can determine which plans would be right for you. Contact our patient access representatives at (205) 877-2360 or (205) 877-5449.

Steps Ahead Maternity Care Program

Because we know early and often prenatal checkups are vital for a healthy pregnancy and delivery, we participate in the Steps Ahead Maternity Care Program … an option available to non-insured mommys-to-be. Click here to learn more.

Financial Responsibility

Co-payments, deductibles and other charges not covered by your insurance are your responsibility to pay. You will receive a statement by mail for any balance due after your insurance company has processed your claim. Payment is due upon receipt. Your hospital charges do not include fees you may be charged by physicians that may handle your care, such as radiologists, anesthesiologists, surgeons, hospitalists, pathologists, and others, even if they are caring for you during your stay at the hospital. You will receive separate statements for those services.

Bill Pay Options


Questions About Your Bill

If you have questions about your bill or insurance coverage after you leave the hospital, contact our billing specialists at (205) 877-1926.